Connect with us

Travel & Tourism

Travel International chooses Amadeus to upgrade its customer service offering and online presence in the UAE

Integral to the new agreement is the deployment of the latest Amadeus e-commerce solutions and robotic applications

Published

on

Amadeus, a company dedicated to making the experience of travel better for everyone, has signed a wide-ranging, agreement with Travel International – Terminals Group, based in Abu Dhabi.

Travel International is a leading travel specialist that was founded more than 20 years ago and has established itself as a company that is focused on connecting travelers with exclusive experiences, immersing them in local cultures, and offering unforgettable journeys.

The strategic collaboration between Amadeus and Travel International – Terminals Group is designed to enhance customer service and bolster the company’s online presence, as well as creating efficiencies behind the scenes.

A cornerstone of this collaboration is the adoption of Amadeus Online Suite, an innovative omni-channel e-commerce solution that will expand Travel International’s online presence and deliver a wealth of high-quality tailored content to its customers.

The new partnership includes the deployment of automation tools such as Amadeus Robotics solutions Auto-Ticketing and Quality Control which automate the ticket issuance activities and streamline PNR quality processes essentially freeing up agents’ time from manual tasks while improving the overall business efficiency.

Additionally, Amadeus All Fares with NDC-sourced content will empower Travel International’s agents to find the best airfare deals for customers by comparing multiple content sources. The wide-ranging agreement also includes Amadeus B2B Wallet, a cutting-edge payment solution that ensures secure, seamless transactions.

“We are thrilled to join forces with Amadeus,” said Ali Bin Jarais, CEO of Travel International – Terminals Group. “This partnership will allow us to leverage state-of-the-art solutions that enhance our customer service and streamline our operations. We are confident that the Amadeus technology we have selected will provide numerous efficiency gains and enable our team to elevate the overall travel experience for our customers.”

“We are excited to collaborate with Travel International – Terminals Group and support their ambitious vision for the future,” commented Ernesto Sanchez Beaumont, Managing Director o Amadeus Gulf. “Our award-winning technology will empower this well-respected travel company to deliver best-in-class customer service, reduce costs and inefficiencies through optimized operations, and facilitate business growth. We look forward to a long and fruitful partnership.”

This partnership between Travel International – Terminals Group and Amadeus will provide travelers with unparalleled experiences. By adopting Amadeus’s advanced solutions, Travel International is poised to achieve substantial growth and solidify its position as a leader in the travel industry.

Advertisement

Latest

Sports3 months ago

Continental Racing: Emirati Team Clinches Victory in GT4 Class at the Hankook 24H Dubai

In a weekend filled with high-octane excitement, the celebrated Hankook 24H Dubai race returned to the famed Dubai Autodrome, continuing...

Art & Culture3 months ago

du achieves the Best Culture & Employee Engagement in the Region with 81% Rating in Glint’s Index

du, from Emirates Integrated Telecommunications Company (EITC), today announced results of the Culture & Employee Engagement Index survey conducted through...

Food & Beverages3 months ago

Dinner on the Beach: A Culinary Journey with French Flair at Drift Beach Dubai

This Valentine’s Day, DRIFT introduces a captivating experience – Dinner on the Beach. For the first time at DRIFT, relish...

Travel & Tourism3 months ago

Readers are rewarded at emirates airline festivals of literature

Emirates Airline Festival of Literature kicked off the first day of their 2024 edition with a ceremony to honour the...

Events & Happenings3 months ago

Abu Dhabi Festival 2024 Honors Giacomo Puccini’s Legacy With Spectacular Gala Concert

In the presence of H.H. Sheikh Saud bin Saqr Al Qasimi, Supreme Council Member and Ruler of Ras Al Khaimah,...

Healthcare3 months ago

Emirates Health Services concludes its successful participation in Arab Health 2024

Emirates Health Services, the exclusive partner in healthcare services, successfully concluded its participation in Arab Health 2024, which concluded on...

Automotive3 months ago

Ride in Style: Don’t Miss Out on Arabian Automobiles’ Renault Duster Offers

Renault of Arabian Automobiles, the exclusive Renault dealership serving Dubai, Sharjah, and the Northern Emirates, and a flagship company within...

Information & Technology3 months ago

Emirates Post Group Unveils New Brand Identity ‘7X’ for Future

Emirates Post Group Company (EPG) has unveiled its new brand identity – 7X – during an exclusive event at Madinat...

Health & Fitness3 months ago

Emirates Health Services “Basma” Project Addresses Healthcare Requirements in 313 Schools

Dr. Shamsa Majid Lootah, Director of the Public Health Department at Emirates Health Services (EHS), announced the launch of the...

Health & Fitness3 months ago

MoHAP hosts panel discussion on Nursing future at Arab Health 2024

"Nursing… Ambitious Future Insights"

News3 months ago

‘Vilal Housing’ to deliver 50 Residential Villas by 2024 to its Clients in the UAE

The nation-wide company constructs homes exclusively for UAE citizens across 7 emirates

News3 months ago

Statement by Ahmad bin Meshar Al Muhairi, Secretary General of SLC

on the Anniversary of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum’s accession as the Crown Prince of...

Automotive3 months ago

Audi Middle East and Museum of the Future enter 3rd year of partnership, with the showcase of the revolutionary activesphere concept

Audi Middle East and Museum of the Future have announced the arrival of the revolutionary activesphere concept car, marking a...

News3 months ago

Watani Al Emarat signs MoU with Emirates Society for Parent Care and Relief

To strengthen collaboration in organizing and supporting the senior citizen community

News3 months ago

Global Village announces second Geely Raffle Draw for a chance to win a Flagship Geely Tugella

Raffle participation will run until March 7th, and winner will be announced at Global Village on March 8, 2024 from...

Advertisement

Trending